We value customer satisfaction and aim to provide transparent service. Please read our return and refund terms carefully:
Eligibility for Return
- Returns are only accepted if the item is damaged, defective, or incorrect.
- You must record a video while unboxing the package as proof for any claim.
- Claims must be made within 24 hours of receiving the product.
Non-Returnable Items
- Used or opened products.
- Products without proof of unboxing video.
Refund Process
- If the fault is on our side, we will offer a replacement or a full refund.
- The customer may be required to ship the product back to us before a refund is issued.
- Refunds (if approved) will be processed within 7 working days.
Contact Us
For any return or refund requests, please contact us on WhatsApp at +91 99001 04447 (OR) +966 50 805 4355 with your order details and unboxing video.
