Product & Safety FAQs
Yes, all our products are 100% original and sourced from trusted suppliers.
Yes, all cosmetics and skincare products listed are generally safe for use. However, results may vary depending on skin type.
For regular skincare and cosmetics, consultation is not required.
For aesthetic products (injections, fillers, advanced treatments), it is strongly advised to consult a certified healthcare professional before use.
We do not recommend aesthetic products for pregnant or breastfeeding women. For other skincare items are safe to use.
Most products are designed to suit a variety of skin types, but we always recommend doing a patch test before full use.
Our products are safe when used as directed. If you have sensitive skin or allergies, check the ingredients before purchase.
Payment FAQs
We accept secure online payments via Cashfree Payment Gateway (UPI, debit/credit cards, net banking, wallets).
Yes, COD is available. However, customers must pay ₹500 in advance while placing the order. The remaining amount can be paid at the time of delivery.
Yes, your payments are processed through Cashfree, a secure and trusted payment gateway.
Shipping & Delivery FAQs
Yes, shipping is free across India on all orders.
Express products: 2–3 working days (Pan India)
Handmade soaps: Up to 10 working days
After dispatch, you will receive a tracking number via SMS/Email/WhatsApp. You can track your order on the courier partner’s website.
Sometimes due to courier issues or holidays, delivery may take longer. You can always contact us with your order number for updates.
The courier will attempt delivery 2–3 times. You may also reschedule directly with the courier service using your tracking link.
Currently, we deliver only within India. International shipping may be added in the future. WhatsApp us for more information.
