We’re excited for you to try Glowressa! Please review our shipping terms below:
1. Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a tracking number via WhatsApp or email.
2. Delivery Timeline
Delivery usually takes 3-5 business days depending on your location in India. Remote areas may take slightly longer.
3. Shipping Charges
Shipping charges will be calculated at checkout based on your address and order value. Free shipping may be offered on select orders during promotions.
4. Order Delays
While we do our best to ensure timely delivery, we are not responsible for courier delays due to unforeseen issues such as weather, strikes, or public holidays.
5. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses.
6. Damaged or Missing Items
If your package arrives damaged or incomplete, please record a video during unboxing and contact us immediately at support@glowressa.com. This helps us resolve the issue faster.
7. Delivery Partners
We use trusted third-party courier services to deliver your products across India.
